When do the 48 hours start?
When we have the logins we need. A person answers your request by the next weekday morning, UK time, at the latest, and agrees the job with you before anything starts.
Do I need to do anything technical?
No. Send us the site's admin login and the hosting login, and tell us what you have seen. We do the rest.
What do I get at the end?
A report that proves the site is clean: what we found, what we removed, and the places you can check yourself.
How do I pay?
We agree the job with you first, then send a secure Stripe payment link or an invoice. One fixed price, £495.
Can it happen again?
Yes, if the way in stays open: old software nobody updates, or a login that leaked. AI Secure Care watches the site from £49 a month, and its Shield plan keeps the software patched.